Privacy Policy

Privacy Policy for EM Botanicals

Cheryl, the owner of EM Botanicals, is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your data when you visit our shop and purchase our natural products.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

Your name, email address, and any additional contact details you provide.

Billing information related to your purchases.

Information you provide when contacting us for customer support.

b. Transaction Information:

Details about the products you purchase, including product names and prices.

Payment details such as payment method, transaction ID, and purchase history.

2. How We Use Your Information

We use your information for the following purposes:

a. To Provide Products and Services:

Process your orders and deliver natural products.

Send you order updates, invoices, and important shop-related information.

b. Customer Support:

Assist you with any inquiries or issues.

Address and resolve any technical problems with our products.

c. Legal Compliance:

Comply with applicable legal requirements, such as tax collection and reporting.

3. Data Sharing and Disclosure

We do not share or disclose your information to third parties unless required by law.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy.

5. Your Rights

You have the following rights concerning your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can ask us to correct any inaccuracies in your data.

Deletion: You can request the deletion of your personal information.

6. Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure.

7. Changes to This Privacy Policy

We may update this Privacy Policy as necessary to comply with legal obligations and for transparency. Any updates will be posted on this page.

8. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at info@EMBotanicals.com.